Product Inquires
Phone
Please call 1-800-526-7736
Monday - Friday, 9 am - 8 PM ET
Report an adverse event
If you need to report an adverse event please call 1-800-526-7736.
Report a product quality complaint
If you need to report a product quality complaint, please call 1-800-526-7736 or click here.
Cost and Affordability
For questions related to affordability, insurance coverage, and cost support options for your patients, please call 844-4withMe (844-494-8463), Monday - Friday, 8:00 AM to 8:00 PM ET or visit the J&J withMe website at JNJwithMe.com.
If you prefer to correspond with us via regular mail, or have inquiries regarding vendor opportunities or marketing/product suggestions, please use the following address:
Medical Information Center
PO Box 200
Titusville, NJ 08560